Effective Date: October 2, 2026
Thank you for shopping at MilliMega. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand your rights and our procedures.
1. Eligibility for Returns & Refunds
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Timeframe: You have [Insert Number, e.g., 7 or 14] days from the date your item was delivered to request a return or exchange.
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Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging (including all tags, manuals, and accessories).
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Non-Returnable Items: Certain types of items cannot be returned, including perishable goods, custom or personalized products, and intimate or sanitary goods. Gift cards and downloadable software products are also non-returnable.
2. Return Process
To initiate a return, please follow these steps:
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Contact us via our Facebook Page with your order number and the reason for the return, along with photos if the item is damaged or defective.
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If your return is approved, we will provide you with instructions on where and how to send your package.
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Note: Customers are responsible for paying their own shipping costs for returning items, unless the item arrived damaged, defective, or incorrect.
3. Refunds (If Applicable)
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Once your return is received and inspected, we will send you a message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment or store credit within [Insert Number, e.g., 5 to 7 business days].
4. Late or Missing Refunds
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If you haven’t received a refund yet, first check your bank account again.
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Then contact your credit card company or bank; it may take some time before your refund is officially posted.
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If you’ve done all of this and still have not received your refund, please contact us via our Facebook Page.
5. Exchanges
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We only replace items if they are defective or damaged. If you need to exchange an item for the same article, reach out to our support team with proof of the issue.
Contact Us
If you have any questions regarding our Refund Policy, please get in touch with us:
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Facebook Page: MilliMega Facebook Page
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Website: millimega.store